FAQs
WELCOME TO OUR FREQUENTLY ASKED QUESTIONS
You’ll find answers to a range of common questions below. If you can’t find what you’re looking for please don’t hesitate to contact us - we’re here to help!
Who will be on my tour?
We only run private tours. Every tour is run exclusively for you, your friends or family. No other guests/strangers will be included on your individual tour. You will only be accompanied by your driver guide.
How many people fit into a Black Cab
Our Black Cabs (Hackney cabs – can be different colours) can carry up to 5 guests. Some have less seats but we can usually accommodate & make things work for our guests.
Is my taxi guaranteed to be "black"?
Our Black Cabs (Hackney Carriage cabs) come in different colours (of which the majority are black). As times move on and modern vehicles are introduced into the Hackney Carriage fleet options, we cannot guarantee a “traditional” or “black” taxi. You can, however, request a traditional taxi cab if you wish.
What's included in the price?
Included is a private tour with one of our specialist Beatles tour driver guides inside the comfort of a Hackney Carriage “Black Cab” taxi.
Are your tours & drivers insured?
Fab 4 Taxi Tours is fully insured & only employs fully insured taxi drivers. Additionally, most drivers have also completed the Liverpool Hackney Taxi Driver First Aid Course & Management of Potential Emergencies Workshop.
Should I tip my driver guide?
If you’ve had a great experience and you feel your driver guide deserves a gratuity it will be accepted with thanks.
Where can I share my pictures?
We love to see what you’ve been up to on our tours! You can share photos of your adventures on Instagram by using the hashtag #fab4taxitours. Not on Instagram? Email us your pictures or videos to social@fab4taxitours.com
Are there fixed pick-up/drop-off points?
Usually we can pick up anywhere within Liverpool city centre (postcodes L1, L2, L3) or at any hotel, landmark or railway station in the city. You can add your pick-up location at booking. We also offer a door-to-door service from/to your home if you live locally. Speak to us about your requirements, we are happy to help.
Can I take my pet?
We offer pet-friendly tours but please speak to our office before booking by sending an email to info@fab4taxitours.com for more information. Guide dogs or hearing dogs are always allowed.
Can I be picked up at Liverpool John Lennon Airport or centrally within Liverpool?
Sure! Check out our “Meet Your Guide” section for central pick up locations (and airport pick ups!) on our hotel travel page info here.
Can I bring children (minors) on tour?
Sure! There are a few things to look out for however.
- For health and safety reasons, we do not provide baby or child car safety seats during our tours.
- For children under 3 years old, if a parent/ guardian wishes to ensure that their child has a suitable safety seat, they must provide their own and must ensure that both the child and the seat are safely secured. If parent of guardian chooses to sit with a child (under 3) on their lap, they can do so at their own risk.
- Children aged 3 or older must use the adult seat belts provided, if child car seats are either not fitted or are unsuitable.
More details can be found within our terms and also on the UK government website.
What is your cancellation/rescheduling policy?
We provide a flexible cancellation policy in that you can cancel or reschedule up to 24 hours before departure of your tour. Exceptions apply. Our full Terms & Conditions can be found here.
Do I require travel insurance?
We always advise you to take out travel insurance. For our multi-day tours, travel insurance is mandatory. We recommend All Clear Travel Insurance
Are there toilet breaks during your tours?
We are never far away from restrooms & we can usually accommodate you with an easy solution. Everywhere we stop for a longer period of time will have WC provided.
What should I wear?
We recommend you bring suitable clothing for changing weather and comfortable footwear for your tour. Bring layers. This is Britain and we do tend to have four seasons in one day.
What are the guides like?
In short, fab! Some of them love to tell the fascinating history of the Beatles as if they lived it themselves, others know hidden secrets of every Fab4, and every one of them wants to make you love their city as much as they do. They will keep you entertained on the journey with music and stories and give you plenty of time for photos & questions.
How can I provide feedback?
At Fab 4 Taxi Tours we love receiving your feedback! You can write to us direct, call us or use one of our many booking platforms to leave feedback such as Tripadvisor, Viator, Google or Get Your Guide.
Do I need to book in advance?
Yes, we highly recommend in-advance bookings to avoid disappointment. The city can get very busy on e.g. cruise, match & conference days.
Are the tours wheelchair accessible?
All our cabs are wheelchair accessible – check prior to booking so we can ensure you can enjoy the most comfortable experience. Please email our office. We are always happy to help.
Can you accommodate larger groups?
Yes! We love groups! We can accommodate any size group. At booking, let us know or speak to us and we will be able to arrange either a group of cabs or larger vehicles on request. We offer custom tours to create a bespoke experience for you and your party.
Who are Brit Music Tours & why are they associated with Fab 4 Taxi Tours?
Brit Music Tours Ltd is the parent company of Fab 4 Taxi Tours – we share the same values and quality standards and are fully customer orientated to deliver the best our regions can offer. You can find out more about Brit Music Tours
The details for Brit Music Tours Ltd are as follows:
Brit Music Tours Limited
124 City Road
London
EC1V 2NX
Comp. Reg. 12359451
DISCOVER OUR TOURS
Our tours & experiences are private tours and include just you & your group of family, friends or colleagues. We’ll show you the highlights & hidden gems – fully immerse yourself in all things Beatles!